TEKA is an AI-powered booking management platform that lets service businesses automate their appointment scheduling. It works 24/7, handling customer inquiries and bookings through an intelligent assistant across the TEKA app, Instagram, Messenger, and WhatsApp.

TEKA is built for appointment-based service businesses — hair and beauty salons, barbershops, spas and wellness studios, nail studios, tattoo studios, and clinics — that want customers to book online instead of by phone or DM.

Yes. TEKA provides a booking app (a Progressive Web App) your customers use to book appointments, plus an admin dashboard for managing your calendar, services, workers, and customers.

How much does TEKA cost?

TEKA offers three plans: Pay As You Go (2% of each finished booking, invoiced weekly), Monthly (19 KM per worker per month), and Yearly (190 KM per worker per year — about 2 months free). All plans include a 14-day free trial with full access. Cancel anytime.

Is there a free trial?

Yes. All TEKA plans include a 14-day free trial with full access to all features. No payment is required during the trial, and you can cancel at any time.

What channels and integrations does TEKA support?

TEKA supports the TEKA booking app (PWA), Instagram, Messenger, and WhatsApp, so customers can book through the platform they already use. Instagram and Messenger connect through Meta Business; bookings sync to a single calendar.

What languages does TEKA support?

TEKA fully supports Bosnian, Croatian, Serbian, and English, and the AI assistant detects and replies in the customer's language. The marketing site is available in 24 languages, making TEKA suited to the Balkans and beyond.

Does TEKA reduce no-shows?

Yes. TEKA sends automatic reminders via push notifications before each appointment, which typically reduces no-shows by 30–50%. Customers can also cancel or reschedule themselves, freeing the slot for someone else.

Can customers cancel or reschedule appointments themselves?

Yes. Customers can cancel or reschedule from the booking app, and the freed slot becomes available to others automatically — no phone calls needed.

Who owns the customer data in TEKA?

Your business owns its customer data. TEKA stores bookings and customer records on your behalf so you can export and manage them; data is not sold to third parties.

TEKA je AI platforma za upravljanje rezervacijama koja omogućava uslužnim biznisima da automatizuju zakazivanje termina. Radi 24/7 i obrađuje upite i rezervacije klijenata putem inteligentnog asistenta kroz TEKA aplikaciju, Instagram, Messenger i WhatsApp.

TEKA nudi tri plana: Plati po korištenju (2% od iznosa svake završene rezervacije, fakturiše se sedmično), Mjesečno (19 KM po radniku mjesečno) i Godišnje (190 KM po radniku godišnje — ekvivalent 2 mjeseca besplatno). Svi planovi uključuju 14-dnevni besplatni probni period. Otkažite bilo kada.

Postoji li besplatan probni period?

Da. Svi TEKA planovi uključuju 14-dnevni besplatni probni period sa punim pristupom svim funkcijama. Plaćanje nije potrebno tokom probnog perioda i možete otkazati u bilo kojem trenutku.

Koje kanale TEKA podržava?

TEKA podržava TEKA aplikaciju za rezervacije (PWA), Instagram, Messenger i WhatsApp, tako da klijenti mogu zakazati putem platforme koju već koriste. Sve rezervacije se sinhronizuju u jedan kalendar.

Koje jezike TEKA podržava?

TEKA u potpunosti podržava bosanski, hrvatski, srpski i engleski jezik, a AI asistent prepoznaje i odgovara na jeziku klijenta. To je čini savršenom za biznise u regionu Balkana i šire.

Smanjuje li TEKA broj propuštenih termina (no-show)?

Da. TEKA šalje automatske podsjetnike putem push notifikacija prije svakog termina, što obično smanjuje no-show stopu za 30–50%. Klijenti također mogu sami otkazati ili promijeniti termin.

Booking glossary

Plain-language definitions of online booking and scheduling terms.

AI booking assistant: An AI booking assistant is software that chats with customers in natural language and books appointments automatically. It answers questions, shows real-time availability, and schedules the appointment without a human, often across channels like Instagram, WhatsApp, and a web booking page. TEKA is an example built for service businesses.
Online booking: Online booking is the ability for customers to schedule an appointment over the internet — through a website, app, or messaging channel — instead of calling. It shows live availability and confirms instantly, 24/7.
No-show: A no-show is a customer who books an appointment but doesn't arrive and doesn't cancel in time. No-shows waste staff time and revenue. Automatic reminders and easy self-rescheduling typically reduce no-shows by 30–50%.
Booking management system: A booking management system is software that handles appointments, staff schedules, services, and customer records in one place. It prevents double-bookings, syncs calendars, and often automates reminders and confirmations.
Appointment reminder: An appointment reminder is an automatic message (push notification, SMS, or chat) sent before a scheduled appointment to reduce no-shows. Good systems let customers confirm, cancel, or reschedule directly from the reminder.
Pay-as-you-go pricing: Pay-as-you-go pricing charges based on actual usage rather than a fixed subscription. For booking software, it usually means a small percentage or fee per completed booking, so costs scale with revenue. TEKA offers 2% per finished booking as an alternative to a flat monthly plan.
Booking marketplace: A booking marketplace is a platform where customers discover and book many businesses in one app (for example, Booksy or Fresha). It can bring exposure but places you next to competitors and often charges marketplace fees. An own-brand AI assistant like TEKA books customers directly through your own channels instead.
Conversational booking: Conversational booking is scheduling an appointment through a chat conversation rather than filling out a form. The customer messages naturally ("Can I get a haircut Friday afternoon?") and an AI assistant proposes times and confirms the booking.